2019 TRIPLE E Serenity recalls
The 2019 TRIPLE E Serenity is covered by 3 recall campaigns. Repairs are free at a dealer; check your VIN to see which are still open.
| Campaign | Received | Component |
|---|---|---|
| 20V722000 | 2020-11-20 | Equipment |
| 19V147000 | 2019-02-28 | Electrical System › Wiring |
| 18V925000 | 2018-12-18 | Electrical System › 12V/24V/48V Battery |
Each recall: problem, risk and fix
Equipment (20V722000, 2020-11-20)
Problem: Triple E Recreational Vehicles (Triple E) is recalling certain 2018-2020 Serenity S24CB, 2018-2021 Unity U24MB, U24FX, and 2020-2021 Unity U24RL motorhomes. When the vehicle is driven with the fresh water tank partially filled, the fresh water tank bracket can shift side to side, resulting in the chassis wire harness getting chafed, resulting in a loss of tail lights.
Risk: Loss of tail light illumination could reduce the vehicle's visibility, increasing the risk of a crash.
Free fix: Triple E will notify owners, and dealers will install an additional bracket to resolve the issue, free of charge. The recall began December 7, 2020. Owners may contact Triple E customer service at 1-877-992-9906. Triple E's number for this recall is CA#9835-1.
Electrical System › Wiring (19V147000, 2019-02-28)
Problem: Triple E Recreational Vehicles is recalling certain 2019 Serenity S24CB motorhomes. A connector wiring error may prevent the 120V electrical outlets from being properly ground-fault protected.
Risk: The incorrect connector could result in the inverter ground failing, causing the outlet user to be the ground path for electricity, increasing their risk of injury.
Free fix: All of the affected motorhomes are still in dealer inventory. Triple E dealers will replace the two pin connector with a 3 pin connector for the ground wires, free of charge. The recall began March 12, 2019. Triple E customer service can be reached at 1-877-992-9906. Triple E's number for this recall is CA#9280-1.
Electrical System › 12V/24V/48V Battery (18V925000, 2018-12-18)
Problem: Triple E Recreational Vehicles (Triple E) is recalling certain 2019 Serenity recreational vehicles, model S24CB. The coach battery compartment door support metal cable may contact the positive battery terminal.
Risk: If the cable contacts the positive battery terminal, a short may occur, increasing the risk of a fire.
Free fix: Triple E will notify owners, and dealers will replace the battery compartment door support metal cable with one that is covered with tubing, free of charge. Owners may contact Triple E customer service at 1-877-992-9906. Triple E's number for this recall is CA#9208-1.
Other model years: 2017 · 2018 · 2020 · All TRIPLE E Serenity recalls