2017 Roadtrek E-TREK recalls
The 2017 Roadtrek E-TREK is covered by 3 recall campaigns. Repairs are free at a dealer; check your VIN to see which are still open.
| Campaign | Received | Component |
|---|---|---|
| 19V450000 | 2019-06-13 | Seats |
| 18V528000 | 2018-08-13 | Fuel System, Diesel › Storage › Tank Assembly |
| 18V001000 | 2018-01-02 | Equipment |
Each recall: problem, risk and fix
Seats (19V450000, 2019-06-13)
Problem: Erwin Hymer Group North America, Inc. (Erwin Hymer) is recalling 2013-2019 Roadtrek E-Trek, RS Adventurous, CS Adventurous, and TS Adventurous motorhomes built on Sprinter chassis and equipped with one or two second row captain's chairs, with integrated seat belts. The seat pedestal base anchor brackets to the chassis fame may not have enough strength to prevent the seat and seat belt from moving in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 210, "Seat Belt Assembly Anchorages" and 207, "Seating Systems."
Risk: In the event of a crash, the second-row captain seats may not provide adequate protection for occupants, increasing their risk of injury.
Free fix: Dealers will remove the seatbelt(s) in the affected units and install a label, which advises that the second-row seat is not to be occupied while the vehicle is in motion. Repairs will be performed free of charge. Owners may contact Erwin Hymer customer service at 1-844-464-3735. Erwin Hymer's number for this recall is 2019-01.
Fuel System, Diesel › Storage › Tank Assembly (18V528000, 2018-08-13)
Problem: Erwin Hymer Group North America, Inc. (Erwin Hymer) is recalling certain 2017-2018 Roadtrek RS Adventurous XL, E-trek XL, RS Adventurous, and E-trek motorhomes equipped with a driver's side second row captain seat option. The diesel fuel tank may have been damaged while installing the second row seat pedestal.
Risk: A damaged fuel tank may leak fuel, increasing the risk of a fire.
Free fix: Erwin Hymer will notify owners, and Mercedes dealers will inspect the diesel fuel tank, replacing it as necessary, free of charge. The recall began September 11, 2018. Owners may contact Erwin Hymer customer service at 1-800-663-0066. Erwin Hymer's number for this recall is 2018-0010.
Equipment (18V001000, 2018-01-02)
Problem: Erwin Hymer Group North America, Inc. (Erwin Hymer) is recalling certain 2012-2018 Roadtrek E-trek, CS Adventurous, RS Adventurous, SS Agile, Zion, Zion SRT, Simplicity, Simplicity SRT, Hymer Aktiv, Aktiv 2.0, Sonne, Carado Banff, Axion, and Sunlight Van One vehicles. These motorhomes are equipped with Kidde E10 or EH10 Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher.
Risk: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Free fix: Erwin Hymer will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 8, 2018. Owners may contact Erwin Hymer customer service at 1-844-413-8245, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. For additional guidance consumers can contact Erwin Hymer Group North America, Inc., customer service line at 844-496-3735. Erwin Hymer's number for this recall is 17E062000.
Other model years: 2014 · All Roadtrek E-TREK recalls