2023 Prevost X3-45 COMMUTER recalls
The 2023 Prevost X3-45 COMMUTER is covered by 8 recall campaigns. Repairs are free at a dealer; check your VIN to see which are still open.
| Campaign | Received | Component |
|---|---|---|
| 24V523000 | 2024-07-09 | Equipment Adaptive/Mobility › Wheelchair Lift/Ramp |
| 23V889000 | 2023-12-22 | Equipment Adaptive/Mobility › Wheelchair Lift/Ramp |
| 23V475000 | 2023-07-11 | Seats › Critical Fasteners |
| 23V271000 | 2023-04-17 | Seats › Critical Fasteners |
| 23V272000 | 2023-04-17 | Seats › Critical Fasteners |
| 22V698000 | 2022-09-19 | Seat Belts |
| 22V496000 | 2022-07-11 | Seats |
| 22V221000 | 2022-04-06 | Engine And Engine Cooling › Engine › Gasoline › Belts And Associated Pulleys |
Each recall: problem, risk and fix
Equipment Adaptive/Mobility › Wheelchair Lift/Ramp (24V523000, 2024-07-09)
Problem: Prevost Car (US) Inc. (Prevost) is recalling certain 2005-2024 X3-45, 2017-2019 and 2021-2023 X3-45 Commuter, 2006-2007, 2014, and 2018 H3-41, 2005-2020 and 2022-2024 H3-45, and 2019 H3-45 VIP buses equipped with a wheelchair lift. The wheelchair platform bridging device may be too steep, which can cause the wheelchair to become unstable. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 403, "Platform Lift Devices" and 404, "Platform Lift Installations."
Risk: An unstable wheelchair increases the risk of injury to lift occupants.
Free fix: Prevost will replace the wheelchair lift bridging device, free of charge. Owner letters were mailed April 25, 2025. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-26.
Equipment Adaptive/Mobility › Wheelchair Lift/Ramp (23V889000, 2023-12-22)
Problem: Prevost Car (US) Inc. (Prevost) is recalling certain 2014 and 2018 H3-41, 2013-2024 H3-45, 2012-2024 X3-45, and 2017-2023 X3-45 Commuter vehicles. The red beacon lighting on the Threshold Warning System (TWS) may not be bright enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 403, "Platform Lift Systems."
Risk: Beacons that do not provide proper illumination may be less visible to wheelchair lift users, increasing the risk of injury.
Free fix: Prevost will replace the red beacons, free of charge. Owner letters were mailed September 16, 2024. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-03.
Seats › Critical Fasteners (23V475000, 2023-07-11)
Problem: Prevost Car (US) Inc. (Prevost) is recalling certain 2021 and 2023 X3-45 Commuter buses. The bolt securing the passenger seat recline mechanism may loosen and disengage, resulting in an unsecured seat back.
Risk: An unsecured seat back and integrated seat belt may not properly restrain an occupant in the event of a crash, increasing the risk of injury.
Free fix: Prevost will inspect, add Loctite adhesive, and adequately tighten the seat recline mechanism bolts, as necessary, free of charge. Owner notification letters were mailed August 22, 2023. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR23-310.
Seats › Critical Fasteners (23V271000, 2023-04-17)
Problem: Prevost Cars (US) Inc. (Prevost) is recalling certain 2021-2023 X3-45 Commuter busses. The foldable passenger seat cushion bolts may be loose and could fall out, allowing the seat cushion to detach from the seat frame.
Risk: A detached passenger seat cushion may not adequately restrain the passenger, increasing the risk of injury during a crash.
Free fix: Prevost will add adhesive to the bolts, free of charge. Owner notification letters were be mailed June 7, 2023. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR23-305.
Seats › Critical Fasteners (23V272000, 2023-04-17)
Problem: Prevost Cars (US) Inc. (Prevost) is recalling certain 2021-2023 X3-45 Commuter buses. The foldable passenger seat frames may have been improperly welded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."
Risk: An improperly welded seat frame may not adequately restrain the passenger, increasing the risk of injury during a crash.
Free fix: Prevost will inspect and replace the seat frames as necessary, free of charge. Owner notification letters were mailed June 7, 2023. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR23-304.
Seat Belts (22V698000, 2022-09-19)
Problem: Prevost Car (US) Inc. (Prevost) is recalling certain 2021-2023 Prevost X3-45 Commuter motorcoaches. The driver's seat is equipped with a Type 1 seat belt instead of the correct Type 2 seat belt. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk: An incorrect seat belt may not adequately protect the driver during a crash, increasing the risk of an injury.
Free fix: Prevost will replace the driver's seat and seat belt, free of charge. Owner notification letters were mailed January 16, 2023. Owners may contact Prevost's customer service at 1-866-870-2046.
Seats (22V496000, 2022-07-11)
Problem: Prevost Car (US) Inc. (Prevost) is recalling certain 2021-2023 X3-45 commuter buses. The retention pin securing the passenger seat recline mechanism could fail, causing the mechanism to collapse, and result in a loose backrest. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."
Risk: During a crash, the loose backrest and the seat belt may not properly restrain the occupant, increasing the risk of an injury.
Free fix: Dealers will inspect and replace the retention pins and c-clips, if necessary, free of charge. Owner notification letters were mailed on August 25, 2022. Owners may contact Prevost's customer service at 1-866-870-2046.
Engine And Engine Cooling › Engine › Gasoline › Belts And Associated Pulleys (22V221000, 2022-04-06)
Problem: Prevost Car (US) Inc. (Prevost) is recalling certain 2010-2023 H3-45, H3-45 VIP, X3-45, X3-45 Com, and X3-45 VIP vehicles. In the event of the alternator front bearing seizing, the alternator belt may continue to operate, causing the bearing to overheat.
Risk: An overheated alternator bearing can increase the risk of a fire.
Free fix: Prevost will replace the alternator belt, free of charge. Owner notification letters were mailed September 30, 2022. Owners may contact Prevost customer service at 1-866-870-2046.
Other model years: 2017 · 2018 · 2019 · 2020 · 2021 · 2022 · All Prevost X3-45 COMMUTER recalls