2017 Pierce Quantum recalls
The 2017 Pierce Quantum is covered by 8 recall campaigns. Repairs are free at a dealer; check your VIN to see which are still open.
| Campaign | Received | Component |
|---|---|---|
| 22V809000 | 2022-10-27 | Structure › Critical Fasteners |
| 22V032000 | 2022-01-26 | Fuel System, Diesel › Fuel Injection System › Fuel Rail |
| 21V394000 | 2021-05-26 | Fuel System, Diesel › Fuel Injection System › Fuel Rail |
| 19V022000 | 2019-01-02 | Electrical System › Software |
| 18V756000 | 2018-10-26 | Exterior Lighting › Brake Lights |
| 18V463000 | 2018-07-11 | Structure |
| 17V455000 | 2017-07-18 | Equipment |
| 17V349000 | 2017-05-31 | Suspension |
Each recall: problem, risk and fix
Structure › Critical Fasteners (22V809000, 2022-10-27)
Problem: Pierce Manufacturing (Pierce) is recalling certain 2010-2022 Pierce Velocity, Enforcer, Arrow XT, Quantum, and Dash CF fire trucks. Stokes basket mounting brackets may be insufficiently welded.
Risk: The left and/or right brackets can fail, allowing the stokes basket to fall and increasing the risk of injury.
Free fix: Pierce will replace the stokes basket mounting brackets, free of charge. Owner notification letters were mailed December 14, 2022. Owners may contact Pierce's customer service at 1-888-974-3723. Pierce's number for this recall is 74B323.
Fuel System, Diesel › Fuel Injection System › Fuel Rail (22V032000, 2022-01-26)
Problem: Pierce Manufacturing (Pierce) is recalling certain 2015-2021 Arrow XT, Enforcer, Quantum and Velocity fire trucks. The fuel tubes between the fuel rail and the injectors for cylinders four, five, and six may fatigue and crack, which can result in a high pressure fuel leak.
Risk: A high pressure fuel leak in the presence of an ignition source can increase the risk of a fire.
Free fix: On engines with 75 miles or less, dealers will install vibration isolators to the fuel tubes. Engines with more than 75 miles will receive new fuel tubes with vibration isolators, free of charge. Owner notification letters were mailed on March 11, 2022. Owners may contact Pierce's customer service at 1-888-974-3723.
Fuel System, Diesel › Fuel Injection System › Fuel Rail (21V394000, 2021-05-26)
Problem: Pierce Manufacturing (Pierce) is recalling certain 2017-2021 Arrow XT, Enforcer, Impel, Quantum, Saber, and Velocity vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.
Free fix: Dealers will inspect the rail threads and fuel lines, and replace the rail as necessary, free of charge. Interim notification letters were mailed to owners on June 24, 2021. Owner notification letters were mailed July 30, 2021. Owners may contact Pierce customer service at 1-888-974-3723.
Electrical System › Software (19V022000, 2019-01-02)
Problem: Pierce Manufacturing (Pierce) is recalling certain 2004-2018 Arrow XT, Dash, Enforcer, Impel, Quantum and Velocity aerial vehicles. The aerial device may unexpectedly rotate to the right when the ladder is being extended.
Risk: If the aerial device moves in an unexpected direction, the ladder may contact an object, such as a building or an electrical wire, increasing the risk of injury.
Free fix: Pierce will notify owners, and dealers will reprogram the aerial control module, free of charge. The recall began February 28, 2019. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B295.
Exterior Lighting › Brake Lights (18V756000, 2018-10-26)
Problem: Pierce Manufacturing (Pierce) is recalling certain 2017-2018 Pierce Arrow XT, Dash, Enforcer, Impel, Quantum, Saber, Velocity, and Commercial vehicles equipped with Whelen accessory brake lights. Depending on the specific wiring of the vehicle, these brake lights may illuminate when the brake pedal has not been pressed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: If the brake lights incorrectly illuminate, it can confuse other drivers, possibly increasing the risk of a crash.
Free fix: Pierce will notify owners, and Whelen will inspect the vehicles and replace the brake lights, as necessary, free of charge. The recall began March 4, 2019. Owners may contact Pierce customer service at 1-888-974-3723.
Structure (18V463000, 2018-07-11)
Problem: Pierce Manufacturing (Pierce) is recalling certain 2007-2017 Pierce Velocity, Impel, Arrow-XT, Quantum, and Enforcer emergency response vehicles equipped with 75ft aerial devices with a 21 inch or 28 inch limited retraction bracket. The bracket on the aerial device may detach from the aerial and fall to the ground.
Risk: If the bracket falls, it could strike a person below.
Free fix: Pierce will notify owners, and dealers will install additional hardware to mount the limited retraction bracket, free of charge. The recall began on August 22, 2018. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B290.
Equipment (17V455000, 2017-07-18)
Problem: Pierce Manufacturing (Pierce) is recalling certain 2016-2017 Arrow XT, Enforcer, Impel, Quantum, and Velocity fire trucks equipped with Hale Pump Interlock Module Kits. The Hale interlock pressure switch can fail after prolonged exposure to extreme cold temperatures, preventing the fire truck water pump from operating.
Risk: If the fire truck cannot pump water during a fire emergency, there would be an increased risk of injury.
Free fix: Pierce will notify owners, and Hale Products dealers will replace the interlock modules, free of charge. The recall began on March 24, 2017. Owners may contact Hale customer service at 1-800-533-3569 or Pierce customer service at 1-414-832-3000. Pierce's number for this recall is 74B281.
Suspension (17V349000, 2017-05-31)
Problem: Pierce Manufacturing (Pierce) is recalling certain 2012-2017 Arrow XT, Dash, Enforcer, Quantum, and Velocity fire trucks equipped with the T3 rear steer option. The affected vehicles have a rear sway bar that may detach from the vehicle.
Risk: If the sway bar detaches, the vehicle may sway more during steering maneuvers, increasing the risk of a crash.
Free fix: Pierce will notify owners, and dealers will replace and properly torque the sway bar fasteners, free of charge. The recall began on July 11, 2017. Owners may contact Pierce customer service at 1-888-974-3723.
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