2020 CUSTOM TRUCK & BODY WORKS FORD F-550 recalls
The 2020 CUSTOM TRUCK & BODY WORKS FORD F-550 is covered by 3 recall campaigns. Repairs are free at a dealer; check your VIN to see which are still open.
| Campaign | Received | Component |
|---|---|---|
| 25V329000 | 2025-06-02 | Electrical System › Wiring |
| 24V347000 | 2024-05-16 | Electrical System › Wiring |
| 21V408000 | 2021-06-01 | Electrical System › Instrument Cluster/Panel |
Each recall: problem, risk and fix
Electrical System › Wiring (25V329000, 2025-06-02)
Problem: Custom Truck and Body Works (Custom Truck) is recalling certain 2020 Ford F-550 vehicles equipped with Weldon 8X16 Input-Output nodes. In the event of a short circuit or wiring failure, the firmware in the node may fail to shut off the output pin, resulting in overloaded electrical circuits.
Risk: Overloaded electrical circuits can overheat, increasing the risk of fire.
Free fix: Custom Truck will work with Weldon to update the firmware, free of charge. All vehicles were repaired. Owners may contact Custom Truck customer service at 1-888-712-2963 or Weldon Division of Akron Brass customer service at 1-800-228-1161.
Electrical System › Wiring (24V347000, 2024-05-16)
Problem: Custom Truck and Body Works (Custom Truck) is recalling one 2020 Ford F550 vehicle equipped with Weldon 8X16 Input-Output nodes. In the event of a short circuit or wiring failure, the firmware in the node may fail to shut off the output pin, resulting in overloaded electrical circuits.
Risk: Overloaded electrical circuits can overheat, increasing the risk of fire.
Free fix: Custom Truck will update the firmware, free of charge. The owner notification letter was to be mailed May 17, 2024. Owners may contact Custom Truck customer service at 1-888-712-2963.
Electrical System › Instrument Cluster/Panel (21V408000, 2021-06-01)
Problem: Custom Truck and Body Works (Custom Truck) is recalling certain 2020 F550 vehicles equipped with Weldon V-Mux Vista IV Standard LCD displays. These displays may experience low voltage spikes, and cause the LCD display to lock up or become nonfunctional, due to varying electrical installations.
Risk: If the LCD display becomes locked up or non-functional it can delay emergency efforts, which can increase the risk of injury.
Free fix: Dealers will replace the IV Standard LCD displays, free of charge. The manufacturer has not yet provided a schedule for recall notification. Owners may contact Custom Truck customer service at 1-888-712-2963.
Other model years: none with their own page · All CUSTOM TRUCK & BODY WORKS FORD F-550 recalls